At HairFetish we are committed to providing you the best premium Virgin Hair. Customer satisfaction is our #1 priority and we strive to have the best customer service experience. Your Order will be processed within 24-72 hours and shipped within 2-5 business days (depending on stock). When your order is processed we will email you with tracking information.  Your order will be mailed Priority (2-3 day shipping method), through United States Postal Service and all orders require signature confirmation to ensure order is mailed to the correct destination. Orders will only ship to the address attached to your PAYPAL account. (NO EXCEPTIONS)

For health and safety reasons all SALES ARE FINAL!

IF YOU RECEIVE AN ITEM THAT IS INCORRECT, EMAIL US PHOTOS OF THE UNWORN ITEMS WITHIN 24 HOURS OF RECEIPTS. AFTER WE CONFIRM A MISTAKE WAS MADE, WE’LL SEND YOU NEXT STEPS ON HOW TO RETURN YOUR ITEMS. Email us at info@hairfetishla.com

NOTHING SENT BACK TO US WITHOUT PRIOR WRITTEN APPROVAL WILL BE GRANTED A REFUND – AND ANY PACKAGES SENT BACK WILL NOT BE RETURNED TO THE SENDER.ALL SAMPLES ARE NONREFUNDABLE.

IF YOU ENTER THE INCORRECT MAILING ADDRESS, YOU NEED TO PAY AN ADDITIONAL $10 TO COVER PROCESSING EXPENSES BEFORE YOUR ORDER IS SHIPPED OUT.

ANY ORDER RETURNED DUE TO THE CUSTOMER ADDING THE INCORRECT ADDRESS WILL NOT BE REFUNDED OR MAILED BACK OUT WITHOUT THE CUSTOMER PAYING THE ADDITIONAL SHIPPING AND HANDLING COSTS.

WE TAKE RETURNS AND CHARGEBACKS VERY SERIOUSLY. IF YOU ATTEMPT TO DEFRAUD OUR COMPANY, EXPECT CRIMINAL CHARGES AND A CIVIL SUIT TO FOLLOW. OUT OF THE THOUSANDS OF ORDERS WE’VE SHIPPED, WE have never experienced charged backs. 

*Shipping and Handling fees are the customer's responsibility.

**Please Log into your PAYPAL account and make sure your address is correct, our staff will not assume any misspelled street names, zip codes, suite numbers or apt numbers/letters. Your order will be shipped to the address AS IT IS spelled on your account**